In case the concerned person uses QuickBooks, and needs to speak to a live person at QuickBooks, there are several ways in which this can be done. In case you are speaking with a QuickBooks customer service representative, and are looking to express a certain question, the information mentioned in this blog would be helpful for you. In this blog, we shall discuss how you can speak to a live person at QuickBooks, and get your doubts properly resolved.
The process of getting in touch through the phone call option
Users may consider calling on the QuickBooks customer service phone number, and talk to a customer support executive to resolve all their queries. Of course, the number might be variable depending upon the country and region of the person’s location.
Dial the customer service number, and choose the preferred language. Following this, the user needs to pay attention to the IVR menu that plays out. Corresponding to subsequent numbers, option choices shall be provided for products, activation or for refreshing. Through this method, the user will be able to speak to a live person at QuickBooks.
Does QuickBooks provide live chat assistance to its users?
There is a certain risk if you decide to speak to a live person at QuickBooks. While talking with the QuickBooks executive, there is always the possibility that your call might be placed on hold. In case that is an inconvenience, the user may consider reaching out to an executive through chat support. On the QuickBooks official website, the user may visit the Contact us page in order to be able to talk to a QuickBooks customer representative.
What are the different methods of contacting the QuickBooks customer support team?
In addition to the conventional methods of communicating via call, there are also some other methods which are available. They are discussed as follows:
In case the user wishes to schedule a call back from the QuickBooks Support team, the user may click on the “Text Message” option and they should promptly get a call-back within business hours. The information that is most relevant needs to be given in to the text window. Of course, as is the case with most chat windows, there is only a limited number of characters which can be entered and this needs to be taken care of.
Apart from this, the user may also try to connect to the account manager on QuickBooks account team through the official social media pages. This will take them to the official social media platform. In the space that is thereby provided, they may drop a message explaining their requirements. The respondents in the online community will get back to the user accordingly.
What is the process to speak to a live person at QuickBooks
A lot of customers of QuickBooks and other tech servicing platforms are not necessarily comfortable with virtual forms of communication or guidance. Consequently, they might be looking to talk to a person live, in order to get clear instructions about how to navigate the software.
The user needs to dial the official number. After the call has been made, the user will be able to hear an IVR menu. The user might choose the IVR option which suits them, and a representative will get in touch with them. Thus, the user shall be able to speak to a live person at QuickBooks.
Communicate through live chat
The prime characteristic of QuickBooks is that it has always had an accessible interface, and is easy to use. It helps the user to maintain liquidity. Nevertheless, despite the ease of use, at times it might be necessary to resolve the issues through human assistance.
Apart from the QuickBooks customer support phone number, the users do have the option to communicate through the live chat option. The customer needs to provide a description of the concerned issue, and the automatic response will provide them with appropriate solutions.
For this, the user may log in to the page of QuickBooks, and navigate to the “Contact Us” page. Following this, they may press the “Chat now” button.
When they do this, they will need to select the query from all the possible options which are available. They may then proceed to mention the issues concerning them in the chatbox. It can be seen that there are substitute methods available for the requirement to speak to a live person at QuickBooks.
Write to QuickBooks via email
In case the customer is comfortable with written instructions, they may approach the official email address of the software. Through this, the issue may be communicated to the agent. This should also be accompanied with all the details.
On the QuickBooks website, the user will find an email icon on the lower right hand corner. Press on this icon, and the user can now draft an email which will eventually be sent to QuickBooks customer service. The need to speak to a live person at QuickBooks is removed, and the user gets access to a coherent set of instructions over the email.
FAQs
1. What sort of information should the user have handy before they try to get in touch with a live person in QuickBooks?
It is useful to have the details handy before you speak to a person at QuickBooks. Of course, this would include the information pertaining to the account, error messages that the software may be showing, as well as the troubleshooting steps that the user might have taken.
2. Before I do speak to a live person at QuickBooks, if I wish to take matters in to my own hands, what are the troubleshooting tips that I can follow?
There are substantial resources as well as self-help works which are available on the website of QuickBooks. Some time can be saved before contacting the live person by going through the support articles, FAQs, or community forums.
3.How long does it usually take if you wish to connect with a representative, in case you decide to speak to a live person at QuickBooks?
This is clearly dependent upon the volume of calls in the pipeline. Although, QuickBooks makes a lot of effort in order to minimize the time that the client has to wait. Thus, it may be so, that in spite of a lot of calls pending in the pipeline, the client gets a call promptly within minutes.
4. What are the appropriate hours for the user to speak to a live person at QuickBooks customer service?
There are different factors based on which the operating hours as well as the best hours to get in touch with a QuickBooks customer service may vary. The user should refer to the QuickBooks website in order to get an idea about the best time when the advisors would be available.
Conclusion
Thus, it is evident that the options to get in touch with a QuickBooks representative are not limited. The user may choose to communicate to the executive through the media of text, call, or on social media. In this blog, we have detailed the main steps required for a person to speak to a live person at QuickBooks
Source: QuickProAdvisors